6-Month Limited Warranty
Introduction
At Trippy Tek, we are committed to delivering high-quality products that meet your expectations. Our Still Air Box is designed for durability and reliability, and we back it with a 6-month limited warranty. This warranty covers any defects in materials or workmanship under normal use during the warranty period.
What’s Covered
- Product Coverage: This warranty covers the Still Air Box and its components against defects in materials or workmanship.
- Warranty Period: The warranty is valid for 6 months from the date of purchase.
- Repair or Replacement: If your product fails due to a defect during the warranty period, we will repair or replace it at no charge.
What’s Not Covered
- Misuse or Neglect: Damage caused by improper use, neglect, or unauthorized repairs or modifications is not covered.
- Consumable Parts: Items such as LED lights, induction heaters, and other consumables are not covered under this warranty.
- Incidental Damage: This warranty does not cover incidental or consequential damages, including any loss of use or loss of data.
How to Claim Your Warranty
To make a warranty claim, please follow these steps:
- Register Your Product: Register your Still Air Box within 30 days of purchase on our website. You’ll need your order ID, name, and email address.
- Contact Support: If you experience an issue, contact our support team via our support page with your order number and a description of the problem.
- Repair or Replacement: After reviewing your claim, we will arrange for the repair or replacement of your product. You may be asked to return the defective item for inspection.
Limitations and Exclusions
- Geographic Limitations: This warranty is valid only in the country where the product was purchased.
- Transferability: This warranty is non-transferable and applies only to the original purchaser.
- Other Legal Rights: This warranty gives you specific legal rights, and you may also have other rights which vary by state or country.
Contact Us
For any questions about this warranty or to begin a claim, please reach out to our customer service team through our contact page.